Terms & Conditions

Terms & Conditions

Terms and Conditions

Welcome to Caelum Hikes! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms and Conditions govern your use of our website and the purchase of our home travel products.
  • By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Orders and Payments

  • All orders are subject to availability and confirmation.
  • We only offer Cash on Delivery (COD) as the payment method. No online payments are accepted.
  • Orders must be paid in full upon delivery.

3. Shipping and Delivery

  • We aim to process and deliver orders promptly, but delivery times may vary based on location.
  • Customers must provide accurate delivery details. We are not responsible for delays due to incorrect information.
  • If the recipient is unavailable at the time of delivery, rescheduling may be required.

4. Returns and Refunds

  • We accept returns only in case of defective or incorrect items.
  • Customers must notify us within 7 days of receiving the product for return eligibility.
  • Returned products must be in their original condition and packaging.
  • Refunds are processed as per our refund policy and will be issued after the returned product is received and inspected.

5. Product Disclaimer

  • We make every effort to provide accurate product descriptions and images.
  • Colors and dimensions may slightly vary due to screen settings or manufacturing differences.

6. Limitation of Liability

  • Caelum Hikes is not responsible for any damages, direct or indirect, arising from the use of our products.
  • We do not guarantee that our website will always be available or error-free.

7. Privacy Policy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect and use personal information.

8. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time.

9. Contact Us
For any questions or concerns, please contact us at [email protected].

By using our website and purchasing our products, you acknowledge that you have read and agreed to these Terms and Conditions.