Shipping Policy
Shipping Policy
At Caelum Hikes, we aim to deliver your orders quickly and efficiently. Please review our shipping policy below for details on processing and delivery times.
1. Order Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once processed, you will receive a confirmation message with delivery details.
2. Delivery Time
- Standard delivery takes 5-10 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather, transportation delays, or high order volumes.
3. Shipping Charges
- Shipping fees, if applicable, will be calculated and displayed at checkout.
- In some cases, we may offer free shipping promotions.
4. Delivery Process
- All deliveries are made via our trusted logistics partners.
- Customers must provide accurate shipping details to avoid delays.
- If the recipient is unavailable at the time of delivery, a second attempt will be scheduled.
5. Cash on Delivery (COD) Policy
- We only offer Cash on Delivery (COD) as a payment method.
- Customers must have the exact amount ready upon delivery.
6. Undelivered or Lost Shipments
- If an order is lost in transit, please contact us at [email protected] for assistance.
- If the delivery attempt fails due to incorrect address details, the customer may be responsible for re-delivery charges.
7. International Shipping
- Currently, we only offer shipping within Region. International shipping is not available at this time.
8. Contact Us
For any shipping-related inquiries, please email us at [email protected].
By placing an order with Caelum Hikes, you agree to the terms outlined in this Shipping Policy.
