Privacy Policy

Welcome to Caelum Hikes! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect
We may collect the following types of information:

• Personal details (such as your name, phone number, and delivery address) when you place an order.

• Communication details when you contact us via email or other channels.

• Non-personal information such as website usage data for analytics.

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders.

• Communicate order updates and respond to inquiries.

• Improve our services and website experience.

• Ensure compliance with legal and regulatory requirements.

3. Payment Information
Caelum Hikes only offers Cash on Delivery (COD) as the payment method. We do not collect or store credit card, debit card, or online payment details.

4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery partners to ensure your orders are fulfilled.

• Legal authorities when required by law.

5. Your Rights & Opt-Out Options
You have the right to:

• Request access to the personal data we hold about you.

• Correct or update your personal information.

• Opt-out of receiving marketing communications by contacting us.

To opt out of marketing emails or request data deletion, please email us at [email protected] with your request.

6. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal data.

7. Changes to This Policy
We may update this Privacy Policy from time to time. 

8. Contact Us
For any questions regarding this Privacy Policy, please email us at [email protected].

By using our services, you agree to the terms outlined in this Privacy Policy